How does Cash on Delivery work?

Cash on Delivery (COD) is available in the UAE and KSA. You pay when the order is delivered. If your address is not eligible for COD, we will contact you before shipping.

How long does delivery take?

Orders are prepared in small batches. Most pieces leave within 1 to 3 business days of confirmation, then follow regional windows (often a few business days for Gulf cities, longer for other destinations). Exact windows are confirmed at checkout.

Shipping

Delivery, simply

Q: Where do you ship?

We deliver across the UAE, KSA, Qatar, Kuwait, Bahrain and Oman. Use the region picker for local pricing. Availability, rates, and delivery windows are confirmed at checkout or by email when your order is reviewed. Wider destinations can be arranged when confirmed for your address.

We deliver handcrafted Moroccan decor across the Gulf, packed with care so it arrives ready for your home. Windows below are honest estimates and can vary by carrier and destination; exact timing is confirmed at checkout.

Regions

Delivery is focused on the UAE, KSA, Qatar, Kuwait, Bahrain and Oman. Use the region picker for local pricing. Availability, rates, and delivery windows are confirmed at checkout or by email when your order is reviewed. Wider destinations can be arranged when confirmed for your address.

Gulf markets: UAE, KSA, Qatar, Kuwait, Bahrain and Oman.
Gulf cities: typically 2 to 5 business days after dispatch.
Other destinations: timelines depend on carrier, destination, and customs when shipping is confirmed.

Cash on Delivery

Cash on Delivery (COD) is available in the UAE and KSA. You pay when the order is handed over.

Have the order total ready at delivery.
Inspect outer packaging before accepting when possible.
If your address is not eligible for COD, we will contact you before shipping.

Timing

Orders are prepared in small batches. Most pieces leave within 1 to 3 business days of confirmation, then follow the regional windows above. Peak periods and made-to-order items may take longer; we will note that on the product or by message.

Packaging

Ceramics and brass are wrapped to absorb transit shock. Textiles are folded clean and protected from dust and moisture. We use sturdy outer boxes and avoid excess plastic where we can without risking the piece.

Questions about a destination or fragile item? Contact us before you order. See also our returns policy.